We strive to provide high-quality online education and related services. We understand that there may be circumstances in which you need to request a refund. This policy outlines the conditions under which refunds are granted.
1. Refund Eligibility
Refunds will be granted upon request within 28 days of the purchase date.
Requests for refunds must be submitted through our customer support portal upon logging in or by submitting a request on the Contact Us page.
2. Unused Services
If the services have not been used, a full refund will be issued.
3. Used Services
If the services have been used, the company may, at its sole discretion, offer a partial, proportional refund based on the extent of use.
The determination of what constitutes “used services” and the calculation of the partial refund amount will be made by the company.
4. Refund Process
All refunds will be processed and returned to the original payment method used for the purchase.
Please allow up to 10 business days for the refund to appear in your account after it has been processed.
5. Contact Information
For any questions regarding this refund policy, please contact our customer support team at Contact Us.
6. Changes to this Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page and will be effective immediately upon posting.
By making a purchase, you acknowledge that you have read and agree to this refund policy.